Ready to outlaw IT that's slow? always breaking? unreliable?
Take control of your technology, eliminate chaos, and use IT as a tool for real growth in your business.
We’re here to break all the rules you think you know about IT
Bad IT holding you hostage?
Sick of paying too much for IT that never delivers?
It’s unfair that everything – from your employees and clients experiences to how much revenue you generate – relies on zero’s and one’s. You know you need technology – but more importantly, you need it to WORK.
You’re not alone.
Most businesses we speak to are dealing with:
- Ongoing tech issues and slow support
- Mounting IT costs with no clear ROI
- Systems that don’t talk to each other
- Feeling like you’re always reacting, never planning
Get an IT solution that works as hard as you do
You deserve a competent IT provider who can simplify your systems, show up reliably, solve problems quickly and take IT from a necessary evil to a vehicle for strategic growth.
Take a look at what our clients are saying
“GPK isn’t just a provider – they’re a technology partner that truly understands retail. They have deep retail expertise and deliver IT solutions that add real value. With our philosophy of keeping things simple, GPK provide retail-focused IT solutions, designed to enhance our operations and not complicate them.”
“Facey Property’s successful partnership with GPK is a testament to the importance of proactive, reliable, and innovative IT support. If you’re seeking to enhance your IT infrastructure, improve operational efficiency, and ensure seamless communication within your organization, we highly recommend GPK.”
“GPK Came onboard to help us develop our corporate model in relation to technology. Working with our Head of IT, GPK provided the deep insights and analysis to allow us to make strategic decisions in our business.
Would I recommend them? Absolutely. Very efficient, very professional.”
How we work
Getting started is simple.
Our process is designed to make it easy for you to trust us with your IT – so you can focus on your team and your customers.
Our process is designed to make it easy for you to trust us with your IT – so you can focus on your team and your customers.
Let us dig into the unique needs of your business, so we can craft an IT solution that will help your business thrive.
We get cracking on making your business run better than it ever has before.
Why businesses across Australia choose GPK
- No more tech jargon – We make IT simple and strategic.
- Real strategy – Not just fixing issues, but building systems that grow with you.
- Fast, local support – No offshore call centres, no runaround.
- Proven results – Lower costs, reduced downtime, better margins.
You’ll notice the difference in the first 30 days
- Fewer support tickets
- Faster systems, happier team
- Lower IT costs
- Less downtime, more productivity
- Easier collaboration with cloud tools
IT solutions FAQ
Our IT helpdesk is based right here in Australia. So when your retail business needs support, simply pick up the phone and you’ll speak to one of our friendly, local experts.
Absolutely. We know how time-consuming it can be trying to plan, source, deploy, and manage your own IT. As a busy business manager, that’s not your job.
So we provide managed IT retail support that takes care of your entire IT suite for you. From optimising your network, to sourcing and rolling out your hardware, and with proactive IT support, we manage it all for you. You focus on running your store, and we take care of the tech.
There are two options for deploying a Merlin POS solution.
You can choose to buy it outright, where we help to implement your solution for you, and provide ongoing maintenance as an extra cost.
Alternatively, you can choose an SaaS approach, where you rent Merlin POS from us for an ongoing monthly fee. This way, you only pay for what you’re using, and all your maintenance and problem solving is included as part of your ongoing costs.
Get in touch with our team to discuss which Merlin POS solution is right for your business.
Without looking at your equipment first, we can’t say for certain whether or not this is possible. So it’s best that we conduct an IT assessment first, to review your current IT systems and determine the best approach.
Our goal is to help you optimise your store’s IT. So we won’t make you upgrade to any tools and technology that you don’t need. It’s all about ensuring you get more efficient and effective retail IT.
